Privacy Policy

LPA Administrators (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal and business information is collected, used, and stored in a responsible and lawful manner. This Privacy Policy explains how we handle your information when you use our services, visit our website, or engage with us for financial, administrative, and business support services. We may collect and process personal information such as your name, contact details, identification numbers, business information including company registration details and tax numbers, as well as financial and administrative information required for bookkeeping, payroll, compliance, and statutory reporting. This may also include employment and payroll data where applicable, as well as SARS, CIPC, COIDA, CSOS, and other regulatory compliance information. In addition, we may retain communication records such as emails, messages, and service requests where necessary to provide effective service delivery. We use your information solely  upon appointment or quote acceptance for the purpose of providing bookkeeping, payroll, and administrative services, preparing financial statements and compliance reports, submitting statutory returns to regulatory bodies such as SARS, CIPC, COIDA, and CSOS, managing payroll and employee related processes, communicating with clients regarding services and deadlines, providing support and consultations, and meeting all legal and regulatory obligations required in the course of our business operations. We take the protection and confidentiality of your information seriously and implement appropriate technical and organisational measures to safeguard it against loss, theft, unauthorized access, misuse, alteration, or disclosure. All client information is treated as strictly confidential and is only accessed by authorised personnel where required for service delivery. We do not sell or rent personal information to third parties. Information may only be shared upon appointment or quote acceptance, where necessary for service delivery with regulatory authorities such as SARS, CIPC, COIDA, or CSOS, or with trusted third party service providers such as accounting software platforms, payroll systems, or hosting providers, strictly for operational purposes. We may also disclose information where required by law or legal process. All third parties are required to maintain confidentiality and adhere to appropriate data protection standards. Client information may be stored in secure digital systems, cloud platforms, or accounting and administrative software used to provide services. We take reasonable steps to ensure that all data is securely stored and protected from unauthorized access. Information is retained only for as long as it is required to provide ongoing services, comply with legal and tax obligations, or meet regulatory requirements. You have the right to request access to your personal information, request correction of inaccurate information, request deletion of information where legally permitted, and withdraw consent where applicable, subject to legal and regulatory limitations. Our website may use cookies or similar technologies to improve user experience and analyse website performance, and users may choose to disable cookies through their browser settings if they prefer. We may update this Privacy Policy from time to time, and any changes will be published on our website. If you have any questions regarding this Privacy Policy or how your information is handled, you may contact LPA via our official communication channels.